Sensor Reorder
Sensor replacement is fast & easy with the Interchange Sensor System™.
Sensor Express
$805
Per sensor
A new sensor is automatically shipped right to your door, right when you need it.
Save 10% Annually
SubscribeSingle Sensor
$875
Per sensor
Manually purchase a replacement sensor. Recommended replacement every three months.
Order SingleCOMMON QUESTIONS
If the pump was turned on and the sampling mode is set to “CON” (See FAQs), but measurements are still reading Zero, it may be necessary to reset the zero on the device to restore measurement accuracy. (is possible that the zero was inadvertently reset while the instrument was stabilizing and thus measurement below that “new zero” will always read zero)
To reset zero : The instrument should be in an environment without any analytes, then power the instrument. Measure will be highlighted. Press the right-arrow and then press Enter. The instrument display should say “Mode:On”.
Let the instrument stabilize for 30 minutes.
After 30 minutes , press the up-arrow button to Highlight Zero and press Enter. This will establish a new zero for the instrument sensor.
Press the Stop button.
Expose instrument to the target gas to confirm the new zero is established and non-zero readings are present. (If your instrument is still reading zero, then please contact our technical support department)
If the sampling mode is not set to “CON”, press the down-arrow to highlight Sampling Mode, then press the right-arrow. Then use the up and down arrow to scroll to highlight CON
Power off the instrument.
Power the instrument back on. Measure will be highlighted. Press the right-arrow and then press Enter The device should be begin measurement
For accurate readings, the pump must be on while measuring. When you enter Measure-mode, the default is “Mode: Off “ (this means the pump is off) With measure mode “off”, it may appear like the instrument is measuring, but it is not measuring actually. (If the pump is off the display will read Mode: Off as shown below)
To turn the pump on, from main menu with MEASURE highlighted, press the Right Arrow and press Enter The display should read “Mode:On” and now your device is actively measuring. This is process should be used each time a measurement is taken. If pump was previously “off”, then once the pump is turned-on, the user can confirm that the instrument is measuring gas.
